unique selling proposition

How To Secure An EXTREME Advantage Over Your Competition And Make More Money By Not Acting “Normal”

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

This shocking statement just in from the US National Library of Medicine regarding diets: “They all work…when you stick to them.” Back when I was teaching fitness classes, the most common question I would get was “What is the BEST exercise I should do for _______ ?” with the blank being filled in with the body part or thing they …

unique selling proposition

Is This Avoidable Mistake Serving Up Clients Directly To Your Competitors?

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

According to an article on SiteImprove, 131 of 135 websites analyzed (97%) had broken links and errors on their web page. The websites they focused on were all Fortune 1000 companies, who arguably have the resources (money and staff) to ensure this doesn’t happen. YIKES! While there’s no truly accurate way of determining what percentage of marketing campaigns go out …

unique selling proposition

Do You Know What Marketing Systems And Processes Look Like?

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

One of the biggest reasons people fail in marketing is that they never get beyond random, episodic campaigns to marketing assets built on SYSTEMS and PROCESS. The other day a marketing manager asked if we had any “summer” campaigns she could run; she said she had already done a number of our campaigns and wanted something “new.” Something for the …

unique selling proposition

MARKETING FIREWORKS: Using Ego Appeal in Marketing Your MSP

Robin RobinsIT Managed Services, IT Marketing, IT Sales, MSP Marketing

I’ve often said marketing is simply psychology plus math…a “manipulation” of emotions and focus with an intent to get a prospective client to buy from you. Most people cringe at the thought of using any type of emotional appeal in their advertising, yet it’s been proven over and over again that all human beings make their buying decisions based on …

unique selling proposition

When It Comes TO MSP Sales, No Guts, No Glory (Or Money)

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

Last year I started a book club with my team where we all read and/or listen to an educational program and get together on Friday morning to discuss and look for practical applications of the ideas. One of our first books was Fanatical Prospecting by Jeb Blount and it’s still top of mind a year later for underscoring one very …

unique selling proposition

The Three Things MSP Buyers Are Looking For That Are NOT “Low Price”

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

At Boot Camp, I shared with the audience research I’d compiled on what clients want from their IT provider, based on examining the responses to a testimonial request e-mail we have our MSP clients send to THEIR best clients. I compiled and keyword-analyzed over 1,000 candid, unedited replies to those e-mails to determine the commonalities of what IT buyers – …

unique selling proposition

Six Ways To Elegantly Overcome Price Objections In Your MSP Business

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

Ask any salesperson to list the most difficult obstacles for them to overcome and, inevitably, price resistance will come up. However, I don’t believe most prospects are hung up on price – they’re hung up on something else and are using price as the reason why they aren’t buying, because it’s the easiest obstacle to throw your way. Any prospect …

unique selling proposition

Close More MSP Sales And Unseat More Competitors By Becoming The LEAST RISKY Choice

Robin RobinsIT Managed Services, IT Marketing, IT Sales, MSP Marketing, Technology Marketing

One of the most difficult things for our members to get their head around is the USP, or unique selling proposition. Without one, you’re pushing a rope uphill, fighting price sensitivity and the high hurdle of replacing an incumbent provider who might actually be doing a decent to excellent job. YOU are an unknown entity, unproven in your abilities, thereby …

unique selling proposition

What Is Marketing Supposed To Do Anyway?

Robin RobinsIT Managed Services, IT Marketing, Managed Services, MSP Marketing

From a Harvard Business Review article, “Why CMOs NEVER Last”: Something is amiss in the relationship between chief executives and their marketing officers. Four-fifths of CEOs say they don’t trust or are unimpressed by their CMOs. Not surprisingly, CMOs have the briefest tenure in the C-suite, and their churn can mean serious internal business disruptions. The articles goes on to …

unique selling proposition

Using Marketing Math To Hit EVERY New Year’s Goal You Set For Yourself With Certainty

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

Of the four M’s of marketing – Market, Message, Media and Math – the one that many don’t like is the math. Marketing is, at its core, applied psychology plus math; you can get the psychology side really, really right (offers, message, USP, etc.) but totally and completely miss your mark if the numbers side of the equation doesn’t add …