What Makes A “Qualified” Lead?

Robin Robins Blog, IT Marketing, MSP Marketing

Ah, the age-old whine of the failing salesperson: The leads are WEAK! Some people would automatically dismiss this as a lazy salesperson’s excuse (which often IS the case) – but thinking that ALL leads are good is just as foolish. There ARE times, when leads generated, are NOT qualified leads and not worth the effort of a salesperson to pursue …

Back To Basics Marketing 101: How To Classify And Qualify Inbound Leads To Maximize Sales

Robin Robins Blog, IT Marketing, MSP Marketing

Did you know IT services firms lose THOUSANDS of dollars every year due to very poor or non-existent follow up on the leads they generate? Recently we’ve been getting a LOT of questions from members wanting clarification on how to properly classify and qualify inbound leads to maximize sales.  I would suggest you read through and then go back to …

The Importance Of Demonstrating Your Expertise

Robin Robins Blog, IT Marketing, IT Sales

Here’s a chapter for “how NOT to close a prospect.” Last month Ryan Markel brought to my attention someone who is teaching MSPs how to grow their sales departments, suggesting we engage in some manner. Initially, I’m very interested, as I’m ever interested in bringing fresh new moneymaking ideas to my members. I instantly have ideas about how I can …

Do You Know What Marketing Systems And Processes Look Like?

Robin Robins Blog

One of the biggest reasons people fail in marketing is that they never get beyond random, episodic campaigns to marketing assets built on SYSTEMS and PROCESS. The other day a marketing manager asked if we had any “summer” campaigns she could run; she said she had already done a number of our campaigns and wanted something “new.” Something for the …

MARKETING FIREWORKS: Using Ego Appeal in Marketing Your MSP

Robin Robins Blog

I’ve often said marketing is simply psychology plus math…a “manipulation” of emotions and focus with an intent to get a prospective client to buy from you. Most people cringe at the thought of using any type of emotional appeal in their advertising, yet it’s been proven over and over again that all human beings make their buying decisions based on …

When It Comes TO MSP Sales, No Guts, No Glory (Or Money)

Robin Robins Blog

Last year I started a book club with my team where we all read and/or listen to an educational program and get together on Friday morning to discuss and look for practical applications of the ideas. One of our first books was Fanatical Prospecting by Jeb Blount and it’s still top of mind a year later for underscoring one very …

How To Tell If Your Marketing Is Productive

Robin Robins Blog, MSP Marketing

From AdWeek: 62% of small businesses see NO return on their investment in Facebook. From Forbes: 44% of businesses can’t even measure social media ROI. Despite this, according to a survey from the Manifest, 63% of small businesses plan on increasing their spend on social media (!). One social media “expert” commenting on this said that “not all social media …

12 Questions An MSP Owner Should Ask Themselves When Creating A Marketing Plan

Robin Robins Blog, MSP Marketing

[vc_row][vc_column][vc_column_text]Recently a new client asked, “What is the average in months for an MSP to implement a marketing plan?” Impossible to answer because you first have to determine what a marketing plan means for your business, but it led me to outline several important things that a business owner needs to know before a plan can be created. In this …

Before You Outsource Your Marketing, Consider These 6 Tips

Robin Robins Blog, MSP Marketing

I recently saw a website selling marketing services to MSPs that offered to “send out blurbs several times a week” via your company’s social media pages. Another offered to do “e-mail blasts” to your list. It got me thinking … is that really how you think of essential communications to your clients and prospects who you are trying to build …