prospective clients

5 Questions You Must Answer For Prospective Clients (Or Else They Will Go With Your Competition!)

Robin RobinsEntrepreneurship, IT Sales Leave a Comment

Here’s are the 5 things prospects are really trying to figure out when they meet with you. This will be a good list for you to take in every sales meeting before you sit down with a prospect just to remind yourself. The first thing clients are trying to figure out is: are you knowledgeable and are you competent? Do …

unique selling proposition

What Makes A “Qualified” Lead?

Robin RobinsIT Marketing, MSP Marketing

Ah, the age-old whine of the failing salesperson: The leads are WEAK! Some people would automatically dismiss this as a lazy salesperson’s excuse (which often IS the case) – but thinking that ALL leads are good is just as foolish. There ARE times, when leads generated, are NOT qualified leads and not worth the effort of a salesperson to pursue …

unique selling proposition

Back To Basics Marketing 101: How To Classify And Qualify Inbound Leads To Maximize Sales

Robin RobinsIT Marketing, MSP Marketing

Did you know IT services firms lose THOUSANDS of dollars every year due to very poor or non-existent follow up on the leads they generate? Recently we’ve been getting a LOT of questions from members wanting clarification on how to properly classify and qualify inbound leads to maximize sales.  I would suggest you read through and then go back to …

unique selling proposition

How To Attract HOT Leads To Your MSP Using Personal Ads

Robin RobinsIT Marketing, MSP Marketing

Years ago, I was exposed to this marketing example, written by the late Gary Halbert, as an example of brilliant direct response marketing copy AND strategy. It’s a personals ad he wrote that led him to find his then-wife. He also used it as an example of how a good sales letter can solve just about any problem you have. …

unique selling proposition

The Importance Of Demonstrating Your Expertise

Robin RobinsIT Marketing, IT Sales

Here’s a chapter for “how NOT to close a prospect.” Last month Ryan Markel brought to my attention someone who is teaching MSPs how to grow their sales departments, suggesting we engage in some manner. Initially, I’m very interested, as I’m ever interested in bringing fresh new moneymaking ideas to my members. I instantly have ideas about how I can …

unique selling proposition

Do You Know What Marketing Systems And Processes Look Like?

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

One of the biggest reasons people fail in marketing is that they never get beyond random, episodic campaigns to marketing assets built on SYSTEMS and PROCESS. The other day a marketing manager asked if we had any “summer” campaigns she could run; she said she had already done a number of our campaigns and wanted something “new.” Something for the …

unique selling proposition

MARKETING FIREWORKS: Using Ego Appeal in Marketing Your MSP

Robin RobinsIT Managed Services, IT Marketing, IT Sales, MSP Marketing

I’ve often said marketing is simply psychology plus math…a “manipulation” of emotions and focus with an intent to get a prospective client to buy from you. Most people cringe at the thought of using any type of emotional appeal in their advertising, yet it’s been proven over and over again that all human beings make their buying decisions based on …

unique selling proposition

When It Comes TO MSP Sales, No Guts, No Glory (Or Money)

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

Last year I started a book club with my team where we all read and/or listen to an educational program and get together on Friday morning to discuss and look for practical applications of the ideas. One of our first books was Fanatical Prospecting by Jeb Blount and it’s still top of mind a year later for underscoring one very …

unique selling proposition

How To Tell If Your Marketing Is Productive

Robin RobinsMSP Marketing

From AdWeek: 62% of small businesses see NO return on their investment in Facebook. From Forbes: 44% of businesses can’t even measure social media ROI. Despite this, according to a survey from the Manifest, 63% of small businesses plan on increasing their spend on social media (!). One social media “expert” commenting on this said that “not all social media …