If you’re an MSP or IT services firm, one thing I know for sure is that you live and die on client referrals. Here I’ll show you how to increase appointments from referrals! You love to get them, and it’s probably the number one way you get customers. In this video, I’m going to share with you one tip, one …
Are you an MSP that struggles with customers who just flat out refuse to use your portal to submit tickets, or they’re calling or texting your techs personally instead of using your process for submitting a ticket in this video? I’m going to show you exactly how to solve that finally and forever. Hey, this is Robin Robins, founder of …
(IMPORTANT: Please go to ITMarketingRoadshow.com for details for this year’s event – The information at the end of this video pertains to a previous event) How MSPs Can Close The Sale! Time and time again, we get the age-old question, “how do we close more sales?” We’ve seen hundreds of our clients turn their business around using our Toolkit and …
Here’s a clip from David Rendall’s presentation, where he shares an encouraging message about the value in each individual and that sometimes our strengths can be seen as weaknesses to others. You may even realize that your “weaknesses” might actually be your greatest strengths! Want more? Check out his book on Amazon by clicking here.
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You do NOT get paid for what you are doing or what you are going to do. You get paid for DONE. DONE! You get paid for what you get done. The members that succeed can execute. For example… Jack Welch wrote an amazing book called Winning. He talks about the four E’s and one P that every leader …
This is part 2 of a video that I shot on block hours and it was based on a question that I got on our member portal. The member was asking how to sell managed services to break-fix clients. And the last video was more about why you don’t want to sell block hours. (You might want to go watch …
I had something that came up that was interesting on our member portal. We’ve got thousands of members who log into our member dashboard, and we’ve got this thing called The Queue, which stands for questions, updates, and exchanges. It’s a private member group, and a lot of great questions and discussions happen there. But this one I thought, was …
