Through Robin Robins’ Program, Our Goal Is To DOUBLE Our Income This Year! “Starting as a husband-and-wife break-fix business in 2001, Computer Techs primarily supported CPAs and Catholic schools in the Pasadena, California, area. For well over a decade, money was tight, a marketing budget was nonexistent and we didn’t know the benefit of follow-up. We signed up for an …
Today in a world full of tons of competition in the IT provider space, you have to learn how to build trust with your customers. One way that you can instantly start building trust with your customers is to have a unique selling proposition that your MSP will never stray from and will work to live out day in, and …
Thanks To Robin Robins’ Personal Advice, I Went From Almost Losing My 2 BIGGEST CLIENTS To Getting Even More Business From Them! “During the pandemic, I heard through the grapevine that my two most lucrative clients were considering LEAVING ME. One even asked, ‘What exactly are we paying for?’ So, through Robin’s monthly Q&A, I personally asked her for help. …
From time to time, I say or do something I know will ruffle a few feathers. (Yeah…surprise, surprise. Save it.) Occasionally, I do it just for kicks. After all, I do a lot of speaking and writing, and sometimes I just need to entertain myself. Now I don’t even have to try anymore, given that so many people are walking …
In his book The 7 Habits of Highly Effective People, Stephen Covey quoted Former Prime Minister of England, Ben Disraeli, when he said, “You want to begin with the end in mind.” In this video, we share what that means for the MSP, or IT services business owner. I didn’t begin with the end in mind. I was just trying …
The WORST game you can play in business is blind archery, trying to hit a target you cannot see. Put another way, you cannot hit a goal you haven’t clearly defined or achieve an outcome you haven’t clarified. “What does success look like?” is a question I start off all coaching calls with. More often than not, nobody has clearly …
Many users this week are reporting a large wave of Google Business Profile (formerly Google My Business) suspensions for seemingly mundane actions such as editing any of these fields: Name Primary Category Address Website Phone Number There are also reports of GBPs being suspended for creating new posts and even for no edits at all. Additionally, there are wide reports that …
TMT’s new Spokesperson, David Javaheri, CEO of Direct IT Corp, took his business from $2 million to $6.5 million in less than 3 years, adding $1.3 million in sales last year alone. Here he walks us through his “recipe” for increasing success for his MSP. I have prepared something for those who want to grow their business FAST. I mean, …
Working Too Much For Too Little After my Chief Technology Officer position at a pharmaceutical company dissolved during the recession, I started Critical IT Solutions in 2010 in the very competitive Washington, DC, area. Little did I know that by starting my own IT services firm I would be working 20-HOUR DAYS, including weekends! But with all of the time …
As an MSP owner, you can actually raise your prices, by educating your customers first. Here’s what Charles Henson, CEO of Nashville Computer and one of TMT‘s Client Coaches, says you can do right away to be able to raise your prices and close more deals instantly. Charles: To begin with, we do NOT sell on fear. We sell on …
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