How To Name Managed IT Services Solutions

Robin Robins Managed Services

Why Managed Service Providers Need To Pay Attention To What They Call Their Managed IT Services Solution By: Robin Robins, Author of the Managed Services Marketing Blueprint When you talk to clients about your IT managed services, what do you call it? Do you say it’s “managed software?” Do you just use the common industry term, “managed services?” If so, …

How To Guarantee Your Managed Service Solution

Robin Robins Managed Services

Should You Put A Guarantee On Your Managed Services Solution? By: Robin Robins, Managed Services Marketing Blueprint I often get e-mails from managed service providers asking if they REALLY need to offer a guarantee on their services. So, here is my final position on the matter: If you cannot unconditionally guarantee your managed IT services solution, you need to go …