Like many MSPs, I found marketing to be a completely foreign concept. Initially all of my clients came from word of mouth and I never had to go out and get the business. So bit by bit I learned marketing and implemented the tools and strategies Robin had given me.

I took Robin’s advice and transitioned all of my clients from a break-fix to a managed model. That has been a huge success and now, three years later, I’m up to $30,000 in MRR with just 2.5 people, plus project work, plus hardware and software sales. Bottom line has been solid black for the last two years and we paid off the $100,000 in debt we had accumulated in the leaner years.

I also systematized my referral program and I’m now reaching new clients by delivering seminars promoted through JV partners. By reminding myself that Rome wasn’t built in a day and setting one goal a week to further my marketing, I was able to succeed step by step in adding new marketing strategies to my business.

I wish I could take back the years I wasn’t attending events or using Robin’s methods. My advice for any new member is: don’t do like most people and let these strategies accumulate dust on the shelf, they really DO work. Also, get in a peer group (for me it was Robin’s Producers Club). With Robin’s strategies and the support of my accountability group, I have built a solid business and a confidence in the future success of things to come.