From Metrics To Milestones: How Kamind Achieved A $400,000 Profit Increase

Robin RobinsMSP Marketing

In this interview, we sit down with Matt Katzer from Kamind to dive into their journey of business growth, the strategies they employed, and the results they achieved. Kamind is a Microsoft-certified partner with a unique focus on both the Commercial 365 market and the Department of Defense market. Matt shares insights into their remarkable achievements and the fundamental changes that fueled their growth.

Introduction To Kamind And Its Markets

Matt Katzer introduces Kamind, a Microsoft-certified partner operating in two distinct markets: the Commercial 365 market and the Department of Defense market. With a strong focus on security, Commend offers a range of services tailored to the unique needs of each market segment.

Achieving Exceptional Results In 2022

Matt highlights Kamind’s impressive growth in 2022, showcasing their financial results that positioned them as semifinalists for the Better Your Best competition. The year saw a substantial increase in gross profit and gross revenue, signaling a successful shift in their business strategies.

The Role of Fundamental Business Principles

Matt emphasizes the significance of fundamental business principles in driving Kamind’s growth. He draws inspiration from insights provided by industry experts like Greg Crabtree and Paul Cissel, highlighting the importance of understanding metrics and implementing structured processes to enhance efficiency and profitability.

Navigating Organizational Transformation

Kamind’s journey involved restructuring their internal teams and optimizing their organizational structure. Matt details the approach they took, inspired by advice from Robin Robins and experts like Greg Crabtree. By segmenting roles and responsibilities, Kamind ensured that their team members could focus on their core strengths without getting overwhelmed.

Overcoming Implementation Challenges

Implementing transformative changes often presents challenges. Matt offers valuable advice for businesses struggling with implementation. He stresses the need for incremental adjustments, comparing it to waking up 15 minutes earlier each day—a small change that accumulates over time to yield significant results.

Key Takeaways

  1. Embrace Fundamentals: Establishing strong foundational principles is crucial for sustainable growth. Focus on metrics, structured processes, and efficiency enhancements.
  2. Leverage Expertise: Seek guidance from industry experts and leverage their insights to shape your business strategies and decisions.
  3. Incremental Changes: Transformation doesn’t happen overnight. Gradual adjustments and consistent effort lead to substantial outcomes over time.
  4. Segmentation for Efficiency: Organizational restructuring can improve efficiency and prevent burnout. Segmented roles allow team members to concentrate on their strengths.


Kamind’s journey serves as an inspiring example of how adherence to fundamental business principles, dedication to incremental improvements, and leveraging expert guidance can drive exceptional growth. By focusing on metrics, organizational structure, and strategic partnerships, Kamind achieved significant success and positioned itself as a semifinalist for the Better Your Best competition.

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