Way back before I had become CEO and founder of DenaliTEK Incorporated, before I even knew what an MSP was, I learned on a fishing boat that you need to “grab it like you own it.” This philosophy has enabled me to build a very successful MSP that saw 31% top-line growth last year, a 38% increase in MRR, and …

About 27 years ago, even before Y2K, I started Computronix. After many years of just scraping by, we started spending crazy amounts of money to build a 50-team operation. We were growing to millions in revenue, but little did I know that all of the debt being used to grow was going to end up on my shoulders and put …

Twenty years ago this year, Mazteck IT was born. For the first 15 years of my business, I was content. Content with being a one-man shop. Content with being 99% break-fix with barely a drop of monthly recurring revenue. Content with working early mornings, late nights and weekends. Practically 24/7. Vacation? What’s that? Subscribe to the TMT YouTube channel here …

Fourteen years ago, I, Gary Monck, partnered with a friend who owned a smaller MSP to establish CISPOINT. Like most of the people in the industry, we were great techs but knew little about marketing and growing a business. Running on referrals only, we would accidentally bump into a customer every now and then. Candidly, we were just a couple …

Twenty-one years ago, my father and I started I-M Technology in Connecticut. About a decade ago, the business had been flat for five years straight. At the time, we simply had a dialer but didn’t implement any real marketing. I knew that in order to grow the business, I really needed to figure out how to get our message and …

A few years back, I was working for an MSP and built their sales department, but when that MSP went bankrupt and was sold, the company buying them out asked me to run the business. That’s how Aligned Tek got started three years ago in Birmingham, Alabama, and I took over as the president of what I would discover was …

I started Fabre Tech in 2015 out of my dining room with the hopes of becoming one of the larger MSPs in New Jersey. From day one, I’ve made it a priority to go beyond simply fixing a client’s IT problems and calling it a day. We wanted to be able streamline their IT to help their business become more …

It’s rare to start a business that merges both your own passion and your spouse’s passion. In 2010, that’s exactly what we did. My wife’s background in health care and my knowledge of solving IT issues came together to form US Medical IT, providing IT support for the medical community of the Dallas–Fort Worth area. Hungry for more clients and …

I incorporated Dorset Connects with a partner in 1997 in beautiful Kennett Square, Pennsylvania, the mushroom capital of the world. Back then, we were 100% break-fix, and had no sales and no marketing. After losing our first longtime client to an MSP, we asked a serious question: Are we going to become an MSP and grow like the competitor who …

Two years ago, we went from January to May without taking on any new customers. To my surprise, my office manager and I discovered Robin Robins on the same day. We were both watching her YouTube videos. That very evening, I contacted Technology Marketing Toolkit and signed up for Accelerators Club and Rapid Implementation Workshop.