unique selling proposition

The Single Biggest Source Of Sales That Almost Everyone Overlooks

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

The other day I got a call on my cell phone from Bank of America from a women who claims she helped me open my account roughly 14 years ago wanting to “get back in touch” and “see if there’s anything I can help you with.” Of course, I didn’t call her back, although I felt like ripping her a …

unique selling proposition

One Change That Could Triple Sales

Robin RobinsIT Sales

Try offering a bonus gift with purchase. Yeah, I know… you’re too “cool” and professional to do that. Big mistake. We’ve test­ed and found that offering a free pair of Bose noise-cancelling headsets to anyone who signs up for the Done-For-You services has quadrupled sales — that’s FOUR TIMES the close rate, with no other change in the value build, …

unique selling proposition

Stop Making These Mistakes When Using Testimonials!

Robin RobinsEntrepreneurship, IT Managed Services, IT Marketing, MSP Marketing, Technology Marketing

One of the most important things your marketing must accomplish is establishing trust and credibility. We live in a very non-trusting society, and without earning a prospect’s trust, you won’t make the sale. One incredibly powerful tool for establishing trust is the use of an abundance of quality testimonials — yet I see so many businesses making the mistake of …

unique selling proposition

The Most Horrifying Word In E-mail Marketing

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

Not “spam” but “junk folder.” Okay, that’s two, but it’s my newsletter so I get a little poetic license. Trivial matters aside, study after study shows that the average click-thru rate for most e-mail is in the 2%-3% range, meaning a whopping 97%-98% never had a chance to connect with your recipient – and people aren’t just deleting you, they’re …

unique selling proposition

The Most Expensive Advice Is…

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

In looking through the classified ads in the back of Response magazine (opposite), I was appalled to discover that not one single advertisement – NOT ONE – used direct response marketing. ALL lacked a compelling headline, OFFER, benefits or testimonials, and MANY didn’t have a means for responding – which is the entire purpose of direct response marketing: to elicit …

unique selling proposition

How Well Do You Really Know Your Target Market?

Robin RobinsIT Marketing

At the Roadshow, I’ve been going over a three-page list of questions you ought to be able to answer about your customers and/or selected target market if you’re going to have any hope of successfully selling services to them at premium prices. Naturally, most are stumped by the first three on the list, with one being “How big is your …