For A Decade, I Was “Comfortable” With NOT Growing My MSP

For A Decade, I Was “Comfortable” With NOT Growing My MSP
November 23, 2015

“Comfortable. That one word perfectly described my IT business for way too many years. It quickly changed when we suddenly lost two of our MRR customers.

After googling Robin Robins, I knew she was exactly what I needed. She reminded me of who I used to be but had lost over time. Bright-eyed. Bold. Smart. I realized I was just this body at work every day who’s getting everything done but getting nothing done that matters.

I signed up for the Rapid Implementation Workshop because I knew it was the boost I needed. At the Workshop, I sent e-mails to request quarterly business reviews with my customers. Three emails in 10 minutes led to three QBRs AND $7,100 in new MRR! I also learned some important lessons. Follow up with your customers or you’ll miss opportunities. Timing really is everything. And don’t let fear hold you back.

Beyond sending out the e-mails and conducting numerous QBRs, my team and I have been working tirelessly to implement marketing initiatives and complete Robin’s checklist. Even while splitting my time a hundred different ways, I still managed to increase my revenue more in ONE MONTH than I have ever done in 12 YEARS of business!”