“The MSP Sales Champion coaching program arrived at a crucial moment in my career.

Previously, I maintained a respectable close rate, consistently between 60% and 65%. However, I was alarmed when it dipped below 50%, and my attempts to rectify the situation proved futile. Despite updating my sales presentation, revising internal processes, and seeking input from team members, I found myself in a slump, feeling embarrassed and lacking wins for an entire month. One prospect even cited the absence of differentiation and opted for a cheaper alternative. That was a wake-up call.

Enter the MSP Sales Champion coaching program. The impact was immediate, with a notable shift in the focus of discovery meeting questions. Through sessions, I recognized that I hadn’t been asking the right questions – ones centered on the client and their business rather than technicalities. The coaching provided new approaches to running discovery meetings, and role-playing sessions proved invaluable, helping me identify my shortcomings and paving the way for more meaningful and successful prospect interactions.

Armed with my refined discovery questions, I began to stand out, forging stronger client relationships and presenting custom plans that set me apart. In just four months, my close rate skyrocketed to 80%. The newfound success is attributed to the insights, guidance and accountability provided by my coach and fellow team members. I am excited to continue on this upward trajectory and appreciate the support that has revitalized my sales and promises continued growth.”