After 12 years in business, with 981 clients, I realized that both my business and my health were in bad shape.

I often recite the famous quote from the Apollo 13 mission: “Failure is not an option.” See, all four of our children have been diagnosed with Ehlers-Danlos Syndrome (EDS) and Chiari malformation. These incurable but manageable have required 87 surgeries over the past 12 years.

After attending Robin’s Roadshow in 2015, with encouragement from my wife, I signed up for Producers Club AND had gastric sleeve surgery to do something about my weight. And I am so proud of what I have achieved in those three years:

• Total revenue grew from $869,515 to $1,403,968, all in managed services.
• Revenue per tech went from $96,556 to $280,793.
• MRR grew from $27,710 to $110,000 (with another $20,000 out in proposals)
• And my weight dropped from 342 pounds to 239 pounds.

We’ve also been able to help employees through Hurricane Harvey, illness and increase their pay. The result: because we treat them like family, the average technician has been with us for over four years.

In the last three years, my business has TRANSFORMED. I’ve dramatically grown employee loyalty, transformed to 100% managed services, quadrupled monthly recurring revenue and tripled net profits.