We Hit The Impassable $3 Million Wall, Then Used A $58,253-A-Month Wrecking Ball And Raced To $4.5 Million!

Nick KnowltonGenius of the Month

50% Growth For 2 Straight Years Seemed TOO Easy. For the first few years, RoundTable Technology had the great fortune of growing organically through word of mouth, referrals and a couple of small acquisitions. I took my seat at the RoundTable in 2016 to help with sales and business development. At first, my job was a breeze since new contracts …

unique selling proposition

Do You Know What Marketing Systems And Processes Look Like?

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

One of the biggest reasons people fail in marketing is that they never get beyond random, episodic campaigns to marketing assets built on SYSTEMS and PROCESS. The other day a marketing manager asked if we had any “summer” campaigns she could run; she said she had already done a number of our campaigns and wanted something “new.” Something for the …

unique selling proposition

MARKETING FIREWORKS: Using Ego Appeal in Marketing Your MSP

Robin RobinsIT Managed Services, IT Marketing, IT Sales, MSP Marketing

I’ve often said marketing is simply psychology plus math…a “manipulation” of emotions and focus with an intent to get a prospective client to buy from you. Most people cringe at the thought of using any type of emotional appeal in their advertising, yet it’s been proven over and over again that all human beings make their buying decisions based on …

unique selling proposition

When It Comes TO MSP Sales, No Guts, No Glory (Or Money)

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing, Technology Marketing

Last year I started a book club with my team where we all read and/or listen to an educational program and get together on Friday morning to discuss and look for practical applications of the ideas. One of our first books was Fanatical Prospecting by Jeb Blount and it’s still top of mind a year later for underscoring one very …

unique selling proposition

How To Tell If Your Marketing Is Productive

Robin RobinsMSP Marketing

From AdWeek: 62% of small businesses see NO return on their investment in Facebook. From Forbes: 44% of businesses can’t even measure social media ROI. Despite this, according to a survey from the Manifest, 63% of small businesses plan on increasing their spend on social media (!). One social media “expert” commenting on this said that “not all social media …

unique selling proposition

Before You Outsource Your Marketing, Consider These 6 Tips

Robin RobinsMSP Marketing

I recently saw a website selling marketing services to MSPs that offered to “send out blurbs several times a week” via your company’s social media pages. Another offered to do “e-mail blasts” to your list. It got me thinking … is that really how you think of essential communications to your clients and prospects who you are trying to build …

unique selling proposition

The Three Things MSP Buyers Are Looking For That Are NOT “Low Price”

Robin RobinsIT Managed Services, IT Marketing, IT Sales, Managed Services, MSP Marketing

At Boot Camp, I shared with the audience research I’d compiled on what clients want from their IT provider, based on examining the responses to a testimonial request e-mail we have our MSP clients send to THEIR best clients. I compiled and keyword-analyzed over 1,000 candid, unedited replies to those e-mails to determine the commonalities of what IT buyers – …

unique selling proposition

How Coaching Your Clients Leads To Higher MSP Profits (Pt. 2)

Robin RobinsMSP Marketing

Welcome back! Last week we coached your clients how to buy. This week we’re exploring how to develop a relationship with the clients you have to turn them into the clients you want. Read on… Part 2 of Coach Your Clients How To Buy For Higher MSP Profits: How To Develop Your Clients Into Great Clients A critical piece to …