Wanted: Jr. Marketing Coach and Customer Service Manager

Are you a budding marketing consultant that wants an opportunity to put your marketing skills to good use? Do you have an insatiable thirst for knowledge on marketing strategy and methods? Are you able to build trust and strong relationships with people over the phone and in person? Are you looking to join a team of other like-minded marketing professionals whose passion for smart marketing matches your own?

For the junior marketing consultant who answered “yes” to all of these questions, this is an excellent opportunity for you. We are a small, fast-growing marketing consulting firm that is in need of a marketing coach/customer service manager who will help us support and retain customers. In this position you will be responsible for managing, supporting and retaining members for our Apprentice Club program. Most of your responsibility will be able to provide accurate and helpful marketing advice to our clients by phone and e-mail.

We are one of the most unusual and successful niche marketers in our space and have an excellent reputation and client base. A high-performance, eager-to-learn marketing coach will find our marketing savvy, intensity, and passion for our clients to be a thrilling opportunity and a wonderful place to call “home.”

Success in this position will be measured in the following areas:

Measurable Increases In Clients’ Success
You must be highly competent in answering our clients questions regarding the marketing systems and campaigns they have purchased and how to implement them. This will require you to have detailed product knowledge as well as good marketing sense. The ideal person for this role will be a quick study who can take a leadership position in supporting clients.
Client Retention and Customer Service
Our goal is to develop “raving fan” client-members who are thrilled with the value and service we deliver to them. In this role you will be responsible for improving member retention, reducing refunds and cancellations, as well as improving their overall satisfaction with our services and support.
Customer Service and Attention To Detail
In this role you will need to master a lot of material in a short period of time and constantly improve your skills in this area. You will also need to be able to manage a number detailed projects simultaneously. We work in an extremely fast-paced, intense environment; those looking for an easy “9-5” job need not apply.

Your ability to achieve these goals will be rewarded with a generous results-based compensation plan and benefits package. Only those candidates with a proven, verifiable track record in developing, delivering and managing successful marketing and business coaching services will be considered.

Ideally, this person will have studied the likes of Dan Kennedy, Jay Abraham and other information marketers as well as the classics such as Caples, Hopkins and Ogilvy.

If you have what it takes to fill this role, please submit a resume by e-mail to info@technologymarketingtoolkit.com detailing your previous work history and accomplishments (not just a list of task and job responsibilities), as well as a brief, one-page summary explaining why you think you would make an excellent candidate for this position. We will also request to speak to your former employers to validate work history, compensation and claims on results generated. If you are unwilling to arrange this, please do not apply.

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